VoIP Call Options

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What are VoIP (Voice Over IP Calls)?

  • Do away with your current landline rental

  • Get Better & Cheaper UK & International Calls

  • Select easy to use packages

  • Keep your existing landline number

  • Choose from a range of unlimited calling packages

  • Use Vonage Smart App Extensions to use your mobile phone to make & receive VoIP landline calls

Global VoIP provider Vonage can offer their VoIP services. Please click on the link below that will take you to their page to select & order Vonage VoIP services. Note, in order to use VoIP services, you will need a broadband connection;

For questions on how to migrate your existing telephone number, please visit the Vonage Link above & scroll to their FAQ's. Additionally, below is some information taken from Vonage website:

 

Keep Existing Phone Number

If you've had your home or business phone number for a long time, you may be keen to keep the same number when you join Vonage. Fortunately, Vonage can arrange the transfer of the majority of existing UK landline phone numbers by porting the number over.

Which numbers can be transferred to Vonage?

If you have a cable broadband connection (eg Virgin) you can keep your existing number. If you've got ADSL broadband (eg BT, Sky, TalkTalk), the process can be more complicated but in the majority of cases, your existing number can be transferred.

How long does the number transfer take?

The process can take between two weeks and a month - it is important that all the required information is provided speedily and accurately to avoid any delays. In the interim, you will effectively have two phone numbers to use, your original landline number and your new, temporary Vonage number.

When I get my Vonage number, should I cancel my old phone service?

No. Your original phone service needs to be active for the number transfer to take place, and if it is cancelled, you will lose your original number. When your number is transferred, your original service will automatically be cancelled.

Note VOIP and Wi-Fi calling options may not function if there is a problem with your internet service in case of power failure. Grayshott Gigabit takes no responsibility for the VoIP service or any service provided by any third party.

For any clarification, please contact us at info@grayshottgigabit.com