FAQ Image.png
Frequently Asked Questions

Who are Grayshott Gigabit?

Grayshott Gigabit is an Alternative Network Operator & Internet Service Provider (ISP)  based in Grayshott, aimed to deliver Gigabit Full Fibre To The Premise  (FTTP)  & Fixed Wireless Access (FWA)  in East Hampshire & Surrey Hills areas. For further coverage, please follow the link below


What are aims for Grayshott Gigabit?

We aim to build full gigabit (1,000Mbps) networks to all villages and towns in our phased areas.


What is a Gigabit Network?

The Government published their £5bn UK Gigabit Broadband Programme to connect 85% of the country with Gigabit network. Currently the UK has 19.8% full fibre capability, and urban areas are being prioritised by existing larger providers. To fulfil the aims in East Hampshire & Surrey Hills, Grayshott Gigabit is building the network to roll out Fibre To the Premise (FTTP), and offer up to 1Gbps (1,000 Mbps) to each household & business. Understand here what the benefits of Gigabit broadband can provide.


What are advantages versus what is available now?

Up to now, ISP’s on the Openreach Superfast network have limits in speed to 80Mbps, as Openreach is built with copper pairs, from the cabinet to your premises. Copper signals degrade with distance, so some subscribers will get less than 20Mbps, and some less than 10Mbps, as their premises are far from the cabinet. Fibre optic can transmit broadband at much faster rates without degrading, reaching terabit levels (1 Million Megabits), and is expected to last at least the next 50 years.


How do I know what speed I am getting with my existing providers broadband package?

Please use our Speed Test Server to test the speed of your current broadband service.


Is there any obligation now?

There is no obligation at this time, other to register on grayshottgigabit.com. By registering, it allows our team to start planning to your premise. The planning phase will determine priority areas within Grayshott & surrounding villages based upon the amount of registrants by the cut-off dates for each phase.


When will I get a connection?

Our aim is to start connections to premises from July 2021, in Phase 1.

Phase 2 planning is underway, and we hope to build starting end Dec 2021

What do I have to do to sign up?


What are the commercial terms?

Please visit our For Home & For Business pages with up to date information on our UltraFast & GigaFast High Speed Internet packages.