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Residential Services

GIGABIT BROADBAND

100Mbps to 1500Mbps GigaFast packages.

Unlimited Data

Flexible Monthly Contract options

No Retail Inflation Index price rises during the contract terms

LOCAL PROVIDER

Our support teams are based in East Hampshire & Surrey Hills, and our aim is to provide best in class local support to the communities we serve.

PREMIUM WI-FI

Premium Gigabit Wi-Fi for whole home coverage. Furthermore, our Managed Subscription Service will provide hassle free home Wi-Fi support, guest Wi-Fi access, parental controls & many new features 

WORRY FREE SETUP

We take the hassle out of setting up your connection.

We are offering free installation for customers availing the Gigabit Voucher Scheme. Contact us for further details. 

Family Video Call

HOW DO I GET A CONNECTION?

Seamless Process to help you Get Connected

  1. Upon Registration, we will check if you can qualify for one of the Government rural grants aimed at increasing full broadband connectivity for rural areas. These grants are aimed at providing rural customers the opportunity of getting a full-fibre FTTP connection from registered internet service providers.

  2. The Gigabit Voucher Scheme and the Rural Gigabit Connectivity scheme can both help offset the installation cost of full fibre broadband connections straight into your home and business. 

  3. Grayshott Gigabit aim to leverage the Government's Broadband Voucher Scheme, meaning we will apply the voucher on your behalf to cover the connection to your home of full fibre connectivity.

  4. In addition, Hampshire Council is providing a Top-Up to the Gigabit Voucher Scheme to help drive minimum 100Mbps connection for residents & businesses with full fibre installations.

  5. Grayshott Gigabit aim to bridge the digital divide, as waiting for one of the national providers will take too long, and we aim to start deployment at the beginning of 2021.

  6. Under existing Superfast Broadband scheme provided by Openreach or one of their ISP partners, typical speeds in Grayshott are 24Mbps using existing copper lines (VDSL). Individual customer internet speeds are dependent on your package from one of the various suppliers (TalkTalk, Plusnet, Sky, Vodafone, BT etc..), and is distant dependent from the nearest FTTC cabinet. Not all customers will have their advertised speed, as the further you are from the cabinet, the poorer the quality of signal & internet speed. Please visit our speed test to verify your actual internet performance you are achieving today.

  7.  With Grayshott Gigabit, we will build the fibre direct to your home or business, meaning we will not be using VDSL technology, so the minimum speed will be 100Mbps, with packages up to 1Gbps (1000Mbps), which is 40x faster than the Superfast broadband speed of 24Mbps that many providers in Grayshott are offering today.

  8. Eligible residents who wish to check their eligibility for our service and the Gigabit Voucher will need to have a service of less than 100Mbps at present.

  9. Once we recieve your eligibility form, we will start our planning process to connect homes in Grayshott based upon density, and ease of connection. We will apply on your behalf for the connection & Gigabit voucher, and our aim is to complete the installation & activation within a 9 month period. For exceptional properties, additional work, or site survey may be needed, please visit our terms & conditions for further information.

  10. We wish to plan, build & activate Grayshott & Surrounding Areas to become a Gigabit Villages by end of 2021.

  11. If you do not live in Grayshott, don't worry, pease register your details, as we will be rolling our network based upon demand. Please refer your friends & neighbours, as our planning phases will be based upon the demand from each location. We refer to these as Fibrehoods, so the quicker you can get your Fibrehood signed up, the faster we will build a network to you.

  12. Please note the Government Gigabit Rural Voucher scheme is not just for Hampshire, but is nationwide, so residents in rural parts of Surrey, Sussex and other areas can also benefit from our service. Please register, so that we can plan to come to your area as fast as possible. 

  13. Please visit our Frequently Asked Questions "FAQ's" for any further related questions.

What to do Now?

 

For eligibility, please fill in the Register Now Form below, so that we can work with you to apply to check your eligibility.